Legal

Anti Fraud Policy

Effective Date: 30 May 2026 · Last Updated: 30 May 2026

Immigration fraud is one of the most damaging problems in the consulting industry , and one of the most serious risks facing individuals who are trying to build a better life abroad. Fraudulent consultants, fake visa offers, impersonation scams, and document forgery destroy lives, drain savings, and in many cases result in permanent immigration bans.

At 91 Travel, we have a zero-tolerance policy toward immigration fraud , in every form, in every direction. We do not engage in fraudulent practices. We do not assist clients in submitting fraudulent applications. And we actively work to protect our clients, our brand, and the public from fraud committed by others.

This policy explains our position clearly , what we consider fraud, what we will and will not do, how we protect you, and what to do if you suspect fraud.

1. Our Zero-Tolerance Position

91 Travel operates on a foundation of honesty and transparency. Fraud , in any form , is incompatible with that foundation.

We will not:

  • Submit false, forged, or misleading documents to any immigration authority
  • Misrepresent a client's qualifications, work experience, language scores, or personal history
  • Guarantee visa outcomes in exchange for premium fees
  • Accept instructions to conceal material information from an immigration authority
  • Assist a client in circumventing the lawful requirements of any immigration system
  • Impersonate government officials or immigration authority representatives
  • Create, alter, or authenticate fraudulent documents
  • Accept payment for services we do not intend to or are not capable of delivering

If a client asks us to do any of the above , explicitly or implicitly , we will decline, terminate the engagement, and where appropriate, report the matter to the relevant authority.

We will:

  • Advise every client honestly about their genuine eligibility and realistic options
  • Submit only accurate, complete, and truthful information to immigration authorities
  • Decline to proceed with any application we believe contains false or misleading information
  • Report suspected fraud to the relevant authorities where we are legally or professionally obligated to do so

2. What Constitutes Immigration Fraud

Immigration fraud takes many forms. The following are examples of conduct that 91 Travel considers fraudulent:

2.1 Document Fraud

  • Submitting forged, altered, or falsified documents to an immigration authority , including degree certificates, employment letters, bank statements, language test results, or police clearances
  • Obtaining authentic documents through misrepresentation
  • Using documents belonging to another person
  • Altering the dates, figures, or content of genuine documents

2.2 Misrepresentation

  • Providing false information about personal circumstances , including work experience, qualifications, family situation, financial position, health, or immigration history
  • Concealing previous visa refusals, deportations, overstays, or immigration violations
  • Misrepresenting the nature of a job offer
  • Falsely claiming to meet eligibility criteria

2.3 Identity Fraud

  • Submitting an application in someone else's name without their knowledge or consent
  • Impersonating another person in an immigration application or interview
  • Using a false identity or assumed name

2.4 Consultant Fraud

  • Accepting fees without the intention or capability to deliver services
  • Falsely claiming professional qualifications, registrations, or accreditations
  • Guaranteeing visa outcomes in exchange for elevated fees
  • Submitting applications never reviewed or consented to by the client
  • Withholding client documents or funds

2.5 Impersonation of 91 Travel

  • Individuals or entities falsely claiming to be 91 Travel or to represent 91 Travel
  • Use of our name, logo, or branding without our authorisation
  • Creation of fake websites, social media profiles, or communication channels impersonating 91 Travel

3. How We Protect You

3.1 Transparency in Everything We Do

Every recommendation we make is explained. Every document we prepare is shown to you before it is submitted. Every fee we charge is disclosed in writing before you pay it.

3.2 We Will Never Ask You to Lie

We will never instruct you to provide false information in an application, an interview, or any communication with an immigration authority.

3.3 We Will Tell You If Your Application Is Not Ready

If your profile is not strong enough to submit , if your documents have gaps, your score is not competitive, or a key eligibility requirement is not met , we will tell you. We will not submit an application we do not believe is ready simply to collect our fee.

3.4 We Will Never Guarantee a Visa

Any consultant who guarantees a visa approval is either deceiving you or charging inflated fees to absorb refund risk. We do not make guarantees we cannot keep.

3.5 We Will Never Pressure You

We do not use high-pressure sales tactics. We do not create artificial urgency to push you into decisions you are not ready to make. If you want time to consider your options, take it.

4. How to Identify Genuine 91 Travel Communications

Our official contact details are:

  • Email: info@91travel.in
  • Phone / WhatsApp: +91 96664 43311
  • Website: www.91travel.in
  • Address: 4th Floor, N Heights Building, Siddiq Nagar, HITEC City, Hyderabad, Telangana 500081

Genuine 91 Travel communications will:

  • Come from an @91travel.in email address only
  • Never ask you to transfer money to a personal bank account or personal UPI ID
  • Never offer guaranteed visa approvals in exchange for upfront fees
  • Never contact you unsolicited claiming you have been selected for a visa program
  • Never ask for your passport or personal identity documents through informal channels without a prior established client relationship
  • Always provide written confirmation of fees, services, and terms before any payment is requested

If you receive a communication claiming to be from 91 Travel that does not match the above , do not pay anything and contact us immediately at info@91travel.in or +91 96664 43311 to verify.

5. Common Immigration Scams to Watch For

5.1 The Guaranteed Visa Scam

A consultant or agent guarantees visa approval , often for a premium fee , claiming inside connections with embassies or government authorities. No legitimate consultant has such connections.

Red flag: Any guarantee of visa approval.

5.2 The Fake Job Offer Scam

A fraudster offers a job offer letter from a foreign employer in exchange for payment. The job does not exist. Submitting a fraudulent job offer letter is a serious criminal offence that can result in permanent inadmissibility.

Red flag: A job offer from an unknown company, obtained through a third party, in exchange for payment.

5.3 The Lottery Scam

A fraudster contacts you claiming you have been selected in a visa lottery and asks for payment to process your winnings. Legitimate immigration lotteries do not contact winners through random messages.

Red flag: Unsolicited contact claiming you have been selected for a visa program.

5.4 The Advance Fee Scam

A fraudster poses as a consultant and requests a series of advance payments before delivering any service. Each payment is followed by a request for more. No service is ever delivered.

Red flag: Multiple advance payments with no written agreement, no receipts, and no clear service description.

5.5 The Document Mill

A fraudster offers to produce fake educational certificates, work experience letters, or language test results. Submitting these documents to an immigration authority is fraud with severe consequences.

Red flag: Any offer to obtain or produce documents that you did not genuinely earn.

5.6 The Impersonation Scam

A fraudster creates a fake website or social media profile impersonating a legitimate consulting firm and solicits clients and fees under that false identity.

Red flag: Contact from a firm claiming to be 91 Travel through channels not listed in Section 4 of this policy.

6. Your Responsibilities

We ask every client to:

Provide only truthful information , Every piece of information you provide must be accurate and truthful. Do not exaggerate your qualifications, fabricate work experience, misrepresent your salary, or conceal immigration history.

Submit only genuine documents , Every document you provide must be genuine. Do not submit forged, altered, or falsified documents , even if you believe the underlying fact is true.

Disclose your full immigration history , Previous visa refusals, overstays, deportations, or immigration violations must be disclosed , regardless of how long ago they occurred.

Do not ask us to act fraudulently , We will decline any such request and may terminate your engagement and report the matter.

Verify before you pay , Before paying any fee to any immigration consultant , including 91 Travel , verify their identity, credentials, and terms of service. Obtain a written service agreement before making any payment.

7. Consequences of Immigration Fraud

For visa applicants:

  • Visa refusal on the current application
  • Misrepresentation finding , typically resulting in a 5-year or permanent inadmissibility
  • Criminal prosecution
  • Cancellation of any existing visa or immigration status
  • Impact on all future immigration applications to any country , misrepresentation findings are shared internationally

For employers who provide false reference letters:

  • Criminal liability for document fraud
  • Consequences for their ability to sponsor future international employees

For consultants who facilitate fraud:

  • Criminal prosecution
  • Loss of professional registration
  • Civil liability to affected clients
  • Reputational destruction

The risk is never worth it. A truthful application that is well-prepared and honestly presented gives you the best possible chance of success.

8. Reporting Suspected Fraud

8.1 Reporting Fraud Against You

If you believe you have been the victim of immigration fraud, contact us immediately and report the matter to the relevant authorities:

Contact 91 Travel: info@91travel.in · +91 96664 43311

Report to Indian authorities:

  • National Cyber Crime Reporting Portal: www.cybercrime.gov.in
  • Local police station , file an FIR
  • Consumer Forum , for fee fraud by unregistered consultants

Report to destination country immigration authority:

  • Canada: www.canada.ca/en/immigration-refugees-citizenship/services/protect-fraud.html
  • Australia: www.homeaffairs.gov.au
  • United Kingdom: www.gov.uk/report-immigration-crime
  • Germany: www.bamf.de
  • United States: www.uscis.gov/report-fraud

8.2 Reporting Fraud Involving 91 Travel Clients

If you are a client and become aware that another party has provided fraudulent information in connection with your case, you must inform us immediately at info@91travel.in.

8.3 Reporting Suspected Fraud by 91 Travel

If you believe that a member of the 91 Travel team has acted fraudulently, contact us at info@91travel.in with the subject line “Fraud Concern , Internal.” Your report will be treated seriously, confidentially, and investigated promptly.

9. Our Internal Anti-Fraud Measures

Document verification , We verify the authenticity of key documents submitted by clients before incorporating them into any application.

Consistency checks , We cross-reference information across all documents and declarations to identify inconsistencies before submission.

Staff training , Our team is trained to identify red flags in client files.

Written agreements , Every client engagement is documented in a written service agreement before any fees are paid or work commences.

Record keeping , We maintain complete records of all client files, communications, and submissions.

10. Changes to This Policy

We may update this Anti Fraud Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page.

Contact Us

91 Travel
4th Floor, N Heights Building
Siddiq Nagar, HITEC City
Hyderabad, Telangana 500081, India

info@91travel.in · +91 96664 43311

Office Hours: Monday to Saturday · 9:00 AM – 6:00 PM IST

We treat every fraud concern seriously and respond to all reports within two business days.

This Anti Fraud Policy was last updated on 30 May 2026.
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